Refunds Policy

It's simple: if you don't like something you've ordered, contact us for a refund or replacement up to 30 days from the date of sale. No questions asked. (In the case of a replacement, we'll organise to collect the initial case when we are ready to ship your replacement.)

Telephone and Fax - Australia and New Zealand

Australia
Australia Telephone: 02 8915 5333, 9am-8:30pm Monday to Friday, 11am-5pm Saturday, AEST

(outside Australia please phone +61 2 8915 5333) or Fax us on: +61 2 9360 5057
T: 1300 226 835
SMS: + 61427 767 929

New Zealand
T: 0800449451
SMS:+61427 767 929

Our mailing and administration address is:
United Cellars Australia Pty Limited
179 Palmer St
East Sydney, NSW 2010, Australia

New Zealand Office
United Cellars New Zealand Pty Ltd
184 Kapiti Rd, Paraparaumu
Kapiti Coast

Hong Kong

Freecall - 800901396

Our email is: cellarangel@unitedcellars.com.au or cellarangel@unitedcellars.co.nz

Complaints

if you have any complaints we would love to hear them....yes as strange as that may sound please send to: complaints@unitedcellars.com.au or complaints@unitedcellars.co.nz